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Your Privacy Matters to Us

We are committed to protecting your personal information and being transparent about our practices

Privacy Policy
  • Our Commitment
  • Privacy Principles
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  • Third-Party Sites
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Last Updated: August 16, 2025
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Our Commitment to Your Privacy

At Tom Armstrong, we value your trust and are committed to protecting your personal information. We want you to feel confident when sharing information with us, and we pledge to handle it responsibly and transparently.

We Promise:
  • We never sell your personal information to third parties
  • We only collect information necessary to provide our services
  • We protect your data with industry-standard security measures
  • We are transparent about how we use your information

Our privacy practices comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and the Canadian Standards Association's Model Code for the Protection of Personal Information.

Our Privacy Principles

1. Accountability

We are responsible for maintaining and protecting the Personal Information under our control. We have designated privacy officers who ensure compliance with our privacy policy and are available to address your concerns.

2. Identifying Purposes

We collect, use and disclose Personal Information only for these specific purposes:

  • To provide you with the real estate services you request
  • To communicate relevant property information and market updates
  • To improve our services and your experience with us
  • To fulfill legal and regulatory requirements

We will always identify the purpose for collecting Personal Information before or at the time of collection.

3. Consent

We obtain your consent before collecting, using, or disclosing your personal information, except where permitted or required by law. You can withdraw consent at any time, subject to legal or contractual restrictions.

We will never require you to consent to the collection, use, or disclosure of information beyond what is necessary to provide the requested service.

4. Limiting Collection

We only collect information that is necessary for the purposes we've identified. We collect Personal Information fairly and lawfully, and only with your consent.

5. Limiting Use, Disclosure and Retention

Your Personal Information is only used or disclosed for the purpose it was collected, unless you provide additional consent or when required by law. We retain your information only as long as necessary to fulfill those purposes or as required by law.

6. Accuracy

We strive to keep your Personal Information accurate, complete and up-to-date. You can help us maintain accuracy by informing us of any changes to your information.

7. Safeguarding Information

We implement security safeguards appropriate to the sensitivity of your information, including:

  • Secure storage systems with restricted access
  • Encryption of sensitive data
  • Regular security assessments and updates
  • Employee training on privacy protection

8. Openness

We make information about our privacy policies and practices readily available to you. This document is just one example of our commitment to transparency.

9. Individual Access

You have the right to know what Personal Information we have about you, how it's being used, and to whom it has been disclosed. You can request access to your information and challenge its accuracy and completeness.

In certain circumstances permitted by law, we may not disclose specific information, such as when it contains references to other individuals or is subject to legal privilege.

Cookies and Tracking Technologies

Our website uses cookies (small text files stored on your device) to enhance your browsing experience. We use cookies to:

  • Remember your preferences and settings
  • Analyze site traffic and usage patterns
  • Provide relevant content and property recommendations

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when they are being used. Please note that disabling cookies may affect your experience on our website.

Third-Party Websites

Our website may contain links to third-party sites that are not governed by this privacy policy. While we carefully select our partners, we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy statements of all third-party sites you visit.

Questions About Your Privacy?

We're here to help. If you have any questions about our privacy practices or your personal information, please contact our Privacy Officer:

Email: tom.armstrong2@followupboss.me

We respond to all inquiries within 2 business days.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or the law. We will post any changes on our website and update the "Last Updated" date. Significant changes will be communicated through direct notice when appropriate.

Disclaimer

The information on our website is provided for general guidance only. While we strive to keep information accurate and current, we recommend verifying important details independently.

We provide links to third-party sites as a convenience but assume no responsibility for:

  • The content or accuracy of these external sites
  • Their privacy practices or policies
  • How they collect, use, or share your information






Contact Info

  • 1301-8 St SW , Suite 100 Calgary, AB
  • Tom Armstrong
    Phone: 403.701.9292
  • tom.armstrong2@followupboss.me
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